Senator CONROY (Victoria—Minister for Broadband, Communications and the Digital Economy, Deputy Leader of the Government in the Senate and Minister Assisting the Prime Minister on Digital Productivity) (14:08): Unfortunately, I do not know whether or not French Telecom has any mobile services, though Malcolm has shares in them. But I want to thank the senator for her question and for her interest in Australian consumers. This morning I released a draft report with the Hon. Amy Adams, the New Zealand Minister for Communications and Information Technology, into the prices paid for international roaming between our countries. The draft report makes clear that consumers have been ripped off when using their mobile phones when travelling between our countries. The prices that people have to pay when they make a phone call, send a text or go online when they travel are frankly obscene. This draft report shows that margins made by telcos have been higher than 1,000 per cent. Since the Australian and New Zealand governments announced this investigation, not surprisingly, the margins have come down, but they remain unprecedentedly high, at 300 per cent. The senator asked whether I am aware of any specific examples and can I say there are some shocking examples highlighted in today's papers. A mother who is a primary carer for her daughter with a long-term illness received a phone bill of $4,800 after a holiday in— Senator Cameron interjecting— Senator Ian Macdonald interjecting— The PRESIDENT: Order! Senators on my right and my left! Senator CONROY: She received a bill of $4,800 after a holiday in New Zealand. She used her phone simply to stay in contact with the doctors, specialists and social workers during her holiday and she had no idea that when she got home her phone bill would be so ridiculously high. Another example is a student who asked for global roaming for her phone for a holiday to Malaysia and she was not informed of the cost when she connected. She got stung for— (Time expired)