Mr ROBERT (Fadden—Minister for the National Disability Insurance Scheme and Minister for Government Services) (14:57): I thank the member for his question, and I again caution the House that these matters are delicate when it comes to matters of self-harm and suicide. Whilst I have enormous sympathy for Mrs Madgwick as a grieving mother in this respect, the department will collect in terms of debt recovery almost $5 billion from over a million Australians over the coming 12 and 18 months. There are many reasons why the department collects debts—many, many reasons why—so it is a very complex matter in terms of where it sits, and we should respect that.