Mr ROBERT (Fadden—Minister for the National Disability Insurance Scheme and Minister for Government Services) (14:32): Can I first of all thank the hardworking men and women of Services Australia and join the member for Maribyrnong, whose motion today thanked them for all the work they've been doing in very difficult times. They've done 42 per cent more lifting in the last 12 months than they normally would. I'm not going to point the Leader of the Opposition to Google, where he can get all his questions answered. When it comes to issues of when programs of debt recovery started, it's important to understand that this government didn't invent income averaging. Income averaging has been a program extant in our system for a long time. To assist the House— The SPEAKER: The minister will resume his seat. The Leader of the Opposition on a point of order. Mr Albanese: It goes to the point of question time. The minister just said that he got asked a very simple question: who was the minister when robodebt was designed— The SPEAKER: No, the Leader of the Opposition does not need to repeat it. Mr Albanese: It goes to the fact that the minister has just said that he won't answer the question and that we should google it. Question time is for him to answer it. The SPEAKER: The Leader of the Opposition will resume his seat. I point out to the Leader of the Opposition that after the preamble there were three questions. You're interchanging each one of them. The minister has the call. Mr ROBERT: Thanks, Mr Speaker. As I was saying, members on this side did not invent the concept of income averaging; it has been around for decades. In fact, I refer the Leader of the Opposition to a letter that was sent out in 1994. I'll read part of it— The SPEAKER: No, the minister will resume his seat. Members on my left will resume their seats, and the Leader of the Opposition can resume his seat too. I'd just point out—I'm actually going to speak on the matter myself. But also, as the Leader of the Opposition well knows, unless he was going to move a point of order on a subject other than relevance—there can only be one such— Mr Burke: The first one wasn't on relevance. The SPEAKER: Well, I took it as on relevance. Mr Burke interjecting— The SPEAKER: No, there's no standing order there. It's your question time. The clock ticks, and I can talk, as you know! The minister needs to confine himself to the question that he was asked. It asked about something in the past but not back to 1994. Mr ROBERT: I was asked about who started the income compliance program— Opposition members interjecting— The SPEAKER: No. Members on my left! Mr ROBERT: We actually need to go back 26 years. The SPEAKER: No, the minister will resume his seat. Members on my left. I'll have to start ejecting people soon. The minister was not asked that. The minister has the call. Mr ROBERT: But, in terms of income compliance, it needs to be appreciated that this income compliance approach was not started by a minister back in 2015. It wasn't started by a Treasurer or a Prime Minister. It has been a longstanding part of our social security program. To understand why income averaging did not begin with the minister in 2015, that's where history becomes exceptionally important. I seek—in fact, I'll just table an example letter from a data-matching program from 1994. It says to this citizen, 'If you do not reply, we'll use the tax office's information about your income and we'll write to you about how much money you'll need to pay back.' That's what the letter says. It says, 'We'll use the tax office and we'll tell you.' The SPEAKER: The Manager of Opposition Business on a point of order? Mr Burke: Under standing order 91 you gave a clear direction to the minister about reference to the question that he was asked. Where he is now is nowhere near the question that he was asked, and I ask you to rule under standing order 91 where he is persistently and wilfully disregarding your authority and the ruling you have given. The SPEAKER: I ask the Manager of Opposition Business to resume his seat. The reason I haven't pulled the minister up is he is now relating the material to the question. That's the reason why. Where he started by going straight back to 1994, I believe he wasn't relating it to the question. I also have to point out that to elicit a very specific answer would require a specific question, not three questions with a preamble at the start. I'm going to keep listening to the minister. Mr ROBERT: The reason why a minister in 2015 didn't begin it is that it began back in 1994, and I table that. I further point out that I actually got the letter within the system that was used in all cases at that time, and I table that as well to show it's not a one-off. Building, of course, as to why it didn't begin in 2015, I'll also read from a press release here from the member for McMahon on 13 July 2010, where the member boasts, 'Centrelink conducted 3.8 million payment reviews, resulting in the reduction of 641,000 payments, saving $2.27 billion.' It began in 1994 and was built out by the member opposite in 2010. The SPEAKER: The Leader of the House? Mr Porter: I am tabling the documents mentioned by the minister on his behalf.