Ms ROWLAND (Greenway) (14:36): My question is to the Minister for Communications, Cyber Safety and the Arts. I refer to the government's decision to scrap the use of CapTel as part of the National Relay Service, which, through text relay, helps deaf Australians to make and receive telephone calls. Why must Patricia Woods, who is deaf and is 88 years old, now learn to use a different technology, instead of her CapTel handset, to contact triple 0?