Senator FIFIELD (Victoria—Manager of Government Business in the Senate and Minister for Communications and the Arts) (14:41): As I indicated before, there will be challenges with a program of this scale, and the important thing is to address issues quickly as they arise. The rollout of key service improvements from October 2018 to improve the NDIS experience for participants and providers— Senator Steele-John interjecting— The PRESIDENT: Senator Steele-John, order! Senator FIFIELD: is important. The implementation schedule is being finalised with states and territories, and improvements include a stronger focus on community, mainstream, informal and employment supports during preplanning, face-to-face plan implementation meetings and improvements to the participant and provider portals. One hundred and eighty-eight people with disability and carers, 76 providers, 124 frontline staff and 20 government officials contributed to the pathway review through workshops and individual interviews. This is all aimed to ensure we have continual improvement of the NDIS.