Senator Conroy: The answer to the honourable senator's question is as follows: The following table details the number of retail outlets and customer visits by year since 2002. Year (at 30 June) Retail Outlets Customer visits (m) 2002 4497 279.8* 2003 4493 284.2 2004 4477 282.4 2005 4474 280.9 2006 4462 273.9 2007 4449 264.7 2008 4453 257.1 2009 4433 252.4 2010 4415 237.1 2011 4419 227.7 [* Rolling 12 months to 31 July 2002]