Senator Abetz asked the Minister representing the Minister for Health, upon notice, on 14 June 2012: With reference to correspondence sent from the department's Ministerial Liaison and Support Section on 19 April 2012: (1) Why did it take 2 months for the department to provide basic acknowledgement and advice that the matter would be passed to a different Minister. (2) Has the Minister provided any guidance to the department on the timeframes within which the department is required to respond; if so, can a copy of the advice be provided. (3) Given that the initial letter sought 'urgent advice', is it common for a basic response to take 2 months; if so, why; if not, why did it occur on this occasion. (4) Does the Minister consider the Chronic Disease Dental Scheme to be an important issue requiring attention.