Senator COLBECK (Tasmania—Minister for Aged Care and Senior Australians and Minister for Youth and Sport) (14:17): Again, Senator Keneally deliberately misquotes and verbals me with respect to the words I've used and the context within which I've used them. I and the government have acknowledged that in some circumstances—and particularly at St Basil's, where we had 24 hours to restaff the entire facility, including management—things didn't go as we thought they should have done. We have acknowledged it and we've apologised for it. The families of these residents have suffered an absolute tragedy. I will not take Senator Keneally misusing what I've said and placing it completely out of context, because it's completely unreasonable for her to do that— The PRESIDENT: Order, Senator Colbeck! Senator Faruqi.