Senator COLBECK (Tasmania—Minister for Sport and Minister for Senior Australians and Aged Care Services) (14:01): I thank Senator Sterle for his question. We are all very disturbed by any circumstance of poor treatment, poor care, of any resident in an aged-care facility in this country. Senator Watt: Why does it keep happening? Senator COLBECK: It should not keep happening, to your point, Senator Watt. It should not keep happening. I will be very cautious with respect to the allegations that are currently being aired with respect to Regis, because I know that there are a number of investigations that are being undertaken with respect to the allegations that apply to this particular facility. I've had quite a number of briefings with respect to this from the quality commission and my department, and I've also had a number of conversations elsewhere with respect to this matter. I am very concerned that these allegations have come to light. There is a coroner's review that's underway. There has been a police investigation that has found no circumstance of criminality with respect to the allegations that are currently being aired in relation to Regis. And of course the Aged Care Quality and Safety Commission has issued both a sanction and a notice to agree against Regis Nedlands with respect to the allegations that are being raised. All of these allegations are very, very concerning. The government members, on this side, are just as concerned as anyone in any other part of the chamber. We all remain concerned. We are concerned for the families and the circumstances that they find themselves in and we would like to get to the bottom of this matter as much as anybody. The PRESIDENT: Order, Senator Colbeck. Senator Sterle, a supplementary question?