Senator CICCONE (Victoria—Deputy Opposition Whip in the Senate) (14:04): The aged-care royal commission's interim report, handed down in October last year, titled Neglect, revealed significant understaffing across the sector. Brendan, from Victoria, said his 94-year-old mother, who was removed from her room after testing positive for COVID-19, was found not to have been showered for four days due to staffing shortages. Why did the Morrison government ignore the royal commission's warning?