Ms MASCARENHAS (Swan) (16:11): It's really interesting, standing in this place and getting lectured about directions. I think quite a lot of people would know what I mean when I say, 'Never eat soggy Weet-bix'—north, east, south, west. One of the reasons I talk about that is that I think it's important to think about compasses, including moral compasses. So it's really fascinating getting lectured by the opposition about a sense of direction, particularly when we had a member for Cook who didn't have a particularly good moral compass. I think multiple people from his side referred to him as a liar, and international leaders described— The DEPUTY SPEAKER ( Ms Claydon ): Member for Swan, I understand that you may be quoting, but that is an unparliamentary term. Ms MASCARENHAS: Okay. Thank you very much, Deputy Speaker. The thing I would say is that there were five secret ministries, and they were ministries that nobody knew about. So, it was really interesting to hear them talk about that sense of direction. I remember the days when we didn't have GPSs, and I feel as though sometimes the Nationals are using a paper street directory, sometimes known as a UBD. But I think that's a TLA that this generation doesn't necessarily know. But when we're talking about directions, I think it's important that we look at the megatrends that are happening in our economy at the moment, such as inflation, which is a really important issue for all households. When we took office, the inflation rate had a six in front of it, and at the moment it has a two in front of it. Also, talking about numbers, because I'm kind of into numbers: a tax cut for every taxpayer. I talk about that because it's something I see as being tangibly important to all Australians. But I also kind of want to give a lesson on systems thinking. In our economy there are big systems, feedback loops, input parameters, time lags and input variables. There's no definitive science to this, but something that was really exciting to me was when I went and visited St Vinnies in my electorate of Swan and they showed me statistics on the number of phone calls they get from people in the community who are facing financial hardship. I saw a significant reduction, from July this year, in the number of people seeking assistance. That indicated to me that our tax cuts are having an impact, and so is our electricity relief credit. But you need to look at multiple numbers. I also had a NAB team member come and visit me, and he was talking about the stats they were seeing in their office. They've also seen a reduction in the number of people seeking hardship terms. So we're starting to see the change that Australians need. Also, speaking of directions, one of the things that was interesting for me when I was at the Canning show was the unsolicited feedback on federal government policy that I got when I was speaking to a couple of different constituents. Some of it was on robodebt. A young man said to me, 'I could never vote for the coalition, because of the mental trauma that they put me through.' An air hostess manager said: 'Hey dude, how are you going? We're totally supporting you, and that's because of Same Job, Same Pay.' She asked, 'Did you know that someone that's doing the same job as me can be paid $50,000 more?' Same job and, previously, not the same pay: does that sound fair? If I think about Australia, I think of it as a country that's about fairness. When people think about Australia as a place to come to, they think about the things that make it better: a good industrial relations system; a good Medicare system, which we will continue to invest in; and a good education system, which is something Labor governments are amazing at supporting. I spoke to another person about the culture of Centrelink. He said, 'When you guys took over, it felt like there was a change in the culture when I walked in the door within the actual Centrelink office.' We need to take pride in our institutions and continue to work really hard to make sure that we make a positive difference for everyday Australians.